Home Buyers

Our home buyer inspections have a 200% Satisfaction Guarantee. If our service is not living up to your expectations simply let us know, and we promise to make every attempt to fix it. Your 100% satisfaction is our top priority. If at the conclusion of the inspection you are still not satisfied with our service, and the value we provided, we will refund your inspection fee, AND we will pay for another licensed inspector of your choice to inspect the same home again up to the original fee. We are so confident in what we do that we are willing to back it up 200%.

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At Apple Tree Inspections, we understand that purchasing a property can be a difficult stressful and sometimes confusing time. Unfortunately, sometimes things just don’t work out for our clients and the deal falls through. In many cases it’s not even the buyers fault. There can understandably be some anxiety in hiring a home inspector knowing there is always a chance the home may not close and the money spent on an inspection is gone forever. Because Our Clients Peace of Mind is our top priority we developed our Buyer Protection Guarantee. If the first house we inspect does not close, Apple Tree Inspections will discount the next inspection by $100.

• The next home must be purchased with the same real-estate Agent
• The next home must go under contract within 30 Days
• The Buyers Protection Guarantee is for owner occupants only
• Limit one use per client

If we fail to identify a reportable defect as defined by InterNACHI’s Standards of Practice,  We Will Buy the Home Back! Up to 90 Days after closing, for the purchase price of the home.  As hard as we try to deliver the perfect inspection to our clients, there is always a possibility that we could miss something. Hey, nobody’s perfect. Because we care about protecting our clients, we made the decision as a company to pay a portion of each inspection fee to participate in InterNACHI’s Buy Back Guarantee Program. It works like an insurance policy and is backed by InterNACHI, which is the largest professional organization for home inspectors in the world. We provide this protection free of charge to all our clients. Just one more way we provide Peace of Mind by delivering more than just a home inspection.

We are committed to being available when our clients need us. If we are unable to schedule your inspection within 2 business days of your call, we will take $100 off the price of the inspection.

We want you and your family to be as safe as possible in your new home. So, we provide our clients with Recall Check Service free of charge with every inspection. As Apple Tree Inspections performs the normal inspection on your home, in addition to inspecting and testing your household appliances, we record the make, model and serial #’s of each appliance, including your water heater, heating and cooling equipment, and kitchen appliances, so we can check if any of your appliances have been recalled for safety reasons. In most cases recalled appliances are repaired or replaced by the manufacture free of charge

We provide each of our clients with a “how to operate your home manual” at the conclusion of your home inspection. It’s the perfect guide to home maintenance and repair. The manual is 8 ½ x 11, contains 24 chapters, and is over 300 pages long. It contains over 600 illustrations which will help you understand how to maintain, operate, and repair your home. The book is written in a simple, fun and easy to read format with lots of  graphics. The manual describes the operation of the structural, electrical, plumbing and mechanical systems in your home. There are tips on how to prevent large problems and simple fixes to common issues. It also provides great advice on what to do in case of a home emergency. There is even a homeowner’s log section for you to keep track of important maintenance or repair information, in addition to other home records. We like to think of it as our house warming gift to you. We hope it’s something you will keep and refer to often as the years go by.

Some people wonder why they should pay Apple Tree Inspections when they feel confident they can look at the home themselves. One of the reasons is the specialized equipment and training which we have. This allows us to see some things in a home that most others actually cannot see. For example,

A thermal imaging camera is able to “SEE” heat signatures of objects. This camera helps identify many things not visible to the naked eye, like

• Areas that are wet, such as basement, roof or plumbing leaks
• Heat loss in walls, ceilings or floors from missing or damaged insulation
• The presence of intruders, such as mice or other larger pests.
• Hot spots in the electrical panel or equipment.

A moisture meter is an important tool for any inspector. If the walls, ceiling or floors show any signs of moisture, or have water stains we can measure the actual moisture content of the material in question and help determine if there is an active problem. In addition, we can measure the relative humidity in the house or the crawl space and the dew point, this helps us to identify and make suggestions regarding condensation and moisture problems.

Electrical testing equipment We inspect the electrical system in the home. Part of this is a visual inspection, but there are some things that are only found with the proper use of electrical testing equipment. Such as lack of proper grounding, reversed polarity, and proper voltage.

When you place your trust in us to preform your home inspection, the safety of you and your family is our top priority. We test every home we inspect for carbon monoxide, and flammable gas leaks. Carbon monoxide is a colorless order less, and poisonous gas that forms as a result of incomplete combustion when burning fuels. This can happen with a furnace, fireplace, water heater, stove, dryer or anything else in your home or garage that burns fuel. Every year in the U. S. about 200 people die from carbon monoxide poising, and many thousands more are harmed from non-fatal exposure.

Many homes use natural gas or propane, for heat or hot water. We use a top-quality combustible gas detector to check around these appliances and the accessible pipes and fittings to help find dangerous leaks.

We feel our reporting software is the best in the industry. Our reports are easy to read, understand, and share. They are mobile device friendly. In fact, many of our clients view their entire report on their cell phone. An instant report summary is provided on site immediately following the inspection. Our goal is to help you truly understand the condition of the home you are planning to purchase, so you can make an informed buying decision. Most of the time there are a number of people who view and need to be able to understand the inspection report, in addition to our client. It is common for both realtors to receive a copy, the seller usually receives a copy, and when there is work to be done the contractors or other professionals can also need a copy. A well written easy to view understand and share report makes everyone’s life a lot easier.

Everyone has heard the saying “a picture is worth a thousand words”. The digital photos and video included in our report help make it easy to understand. Our pictures help you “see” exactly what the inspector is talking about, and when a picture doesn’t seem to be enough or an item would benefit from addition clarification we can even take a short video clip and include them in the report.

An instant report summary is provided on site immediately following the inspection. We understand your time is valuable. With Apple Tree Inspections you don’t have to wait to find out what the inspector found.

Our job is not finished at the end of the physical inspection, or when the report is written. We believe one of the most important parts of our job is how we communicate our observations to our client. We include a detailed consultation following the inspection. This gives us the opportunity to review each item found in the report and answer any questions about the home you may have. We prefer this consultation happen on site, so we can physically show you the items in question, and explain our findings, however this is not always possible. We can also e-mail the report and go over the information on the phone.

All of our inspectors receive extensive training and are Certified Professional Inspectors through InterNACHI which is the largest most respected professional organization for inspectors in the world.

InterNACHI Certified Professional Inspectors are required to:

• Study for and pass the InterNACHI Inspector Examination. A national standardized test to verify the inspectors competency.
• Stay up to date with the industry’s most rigorous online continuing education, and video training courses.
• Adhere to a comprehensive Standards of Practice.
• Abide by a strict Code of Ethics, which puts our clients and customers first.